TD Drone Shipping Policy for the Contiguous U.S. (48 States)

This policy applies exclusively to all drone orders shipped to the contiguous U.S. (48 States). We partner with reputable carriers including UPS, FedEx, and USPS to streamline the shipping process while providing customers with fast and reliable delivery services.

1. Delivery Coverage

  • Entire Contiguous U.S. (48 States): Delivery services are available for all drone models (consumer/industrial) with no regional restrictions (a physical street address is required for delivery).

2. Order Processing Time

  • In-Stock Drones: Processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays such as Thanksgiving, Christmas, and New Year’s Day).
  • Customized/Pre-Order Drones: Processing time will be displayed on the checkout page (typically 3–5 business days). A final processing timeline will be sent via email once the order is confirmed.

3. Delivery Time & Carriers

Delivery time starts after order processing (excluding weekends and holidays). Carrier options and timelines are as follows:
Delivery Type
Carriers
Contiguous U.S. (48 States)
Standard Shipping
UPS Ground / FedEx Home Delivery
3–5 business days
Expedited Shipping
UPS 2nd Day Air / FedEx 2Day
2 business days
Overnight Shipping
UPS Next Day Air / FedEx Priority Overnight
1 business day (order by 12 PM ET)



4. Shipping Costs

  • Free Standard Shipping: Automatically applied to all orders over $300 with no additional requirements.
  • Expedited/Overnight Shipping: Costs are calculated based on package weight, and the specific amount will be displayed automatically during order checkout.

5. Tax Information

  • Orders within the Contiguous U.S.: No additional duties or import taxes apply. All displayed prices include state sales tax, which will be automatically calculated based on your shipping address and shown on the checkout page.
  • Military APO/FPO Addresses: Tax-exempt shipping is available—please send your military ID to our customer support team (email: support@tdusdrone.com) to request a tax refund.

6. Delivery Exceptions & Delays

Total delivery time does not include the following:
  • Weather-related delays (e.g., hurricanes, snowstorms) or carrier operational issues.
  • Failed delivery attempts (we will notify you via email if delivery is missed; free re-delivery can be scheduled within 3 business days).

7. Shipment Tracking & Order Updates

  • Tracking Number Inquiry: After the package is shipped, the tracking number will be displayed on the platform for you to check the shipment status.
  • Order Modifications: To update your shipping address or cancel an order, please contact us within 12 hours of placement—no modifications can be made once the order has shipped.

8. Damaged/Lost Shipments

  • Damaged Packages: Notify us within 48 hours of delivery and provide photos of the package and damaged items—we will arrange for a free replacement or full refund.
  • Lost Shipments: If the shipment status shows "delivered" but you have not received your order, please contact us within 5 business days—we will initiate a carrier investigation and resolve the issue within 3–5 days.

For further inquiries, please email our U.S. shipping team at shipping@tdflydrone.com or call (888) TD-DRONE (6268880468) (Monday–Friday, 9:00 AM–6:00 PM ET).

TD Drone - The Sky Awaits Your Story

I was born in Colorado in 1985 . Influenced by my father, a pilot, I became obsessed with flying. ​ The sketch of 'Eternal Flight Technology' in my childhood is light, and I vow to conquer drone technology and safeguard flight safety - this is American resilience. ​ After studying late at night, I developed a drone that connects Silicon Valley, Shenzhen, and the world with the dream of a small town. Seeing it soar, it's like seeing a father's smile or a brother's companion, a dream blooming in a different way.

Ethan Foreman

My Story